Get letters related to your account with a phone call

No need to visit the branch.

Now, with just a simple call to our Scotiabank call center, you can request the letter you need and receive it via email within 24 hours.

Whether it's for the embassy or a letter showing your loan is completed, you can quickly access the documents you require, without need to visit the branch. Simply contact our call center at (649) 941-7774 , provide the details of the letter you require, and we will respond within a day*.

How to request account letters

  • Call the customer care centre (649) 941-7774
  • Make the request
  • Receive the letter by email within 24-hours*.

Letters you can request

  1. Embassy
  2. Settlement
  3. Reference
  4. Bank Statement
  5. Mortgage Interest
  6. Interest Paid
  7. Loan Paid Out
  8. Non-Indebted
  9. Account Maintained