Get letters related to your account with a phone call
No need to visit the branch.
Now, with just a simple call to our Scotiabank call center, you can request the letter you need and receive it via email within 24 hours.
Whether it's for the embassy or a letter showing your loan is completed, you can quickly access the documents you require, without need to visit the branch. Simply contact our call center at (649) 941-7774 , provide the details of the letter you require, and we will respond within a day*.
![image](/content/scotiabank/tc/en/personal/bank-your-way/get-your-account-letters-digitally/_jcr_content/main-par/section_container/section-container-par/row/row-par-1/image.img.jpg/1716328643777.jpg)
How to request account letters
- Call the customer care centre (649) 941-7774
- Make the request
- Receive the letter by email within 24-hours*.
Letters you can request
- Embassy
- Settlement
- Reference
- Bank Statement
- Mortgage Interest
- Interest Paid
- Loan Paid Out
- Non-Indebted
- Account Maintained
*
Letters are emailed within 24 hours, with the exception of letter requests submitted after 5 pm Saturday, which will be fulfilled on Monday.