Changes to Bank Operation

effective Tuesday, January 18^th, 2022

At Scotiabank, the health and safety of our employees and customers is a top priority. We are committed to ensuring that we, as an institution do our part to stop the risk of spreading the COVID-19 virus and maintaining business continuity to continue serving our community. Considering the growing numbers in COVID cases throughout the TCI, the Bank will effect the following operational changes effective Tuesday, January 18^th, 2022:

Temporary branch opening hours, Monday – Friday, from 9:00am – 1:00pm
Account opening by appointment only
Business deposits – clients will be required to use the night deposit service
Personal deposit and withdrawal transactions under US $1,500 to be conducted using an ABM.

Customers can conduct the following transactions using one of our self-serving channels:

ABM Services (9 ABMs across Turks & Caicos)	Scotia OnLine & Scotia Mobile App Services
Cash withdrawals up to USD $1,500	Transfer between accounts to others within Scotiabank – daily limit US $5,000 apply
Cash and cheque deposits	Bill payments
Credit card payments (account transfers)	Account inquiries
Loan payments (account transfers)	Account Statements
Account inquiry (balances and mini-statements)	Mobile Top-Up

Retail customers wishing to conduct wire transfers are encouraged to send their request to our centralized e-mail (customerservicetci@scotiabank.com) which will be monitored on a regular basis throughout the day.

Scotiabank encourages all customers to take the necessary precautions to safeguard their health and wellbeing as we manage through this difficult time.