Changes to Bank Operation

effective Tuesday, January 18th, 2022

At Scotiabank, the health and safety of our employees and customers is a top priority. We are committed to ensuring that we, as an institution do our part to stop the risk of spreading the COVID-19 virus and maintaining business continuity to continue serving our community. Considering the growing numbers in COVID cases throughout the TCI, the Bank will effect the following operational changes effective Tuesday, January 18th, 2022:

  • Temporary branch opening hours, Monday – Friday, from 9:00am – 1:00pm
  • Account opening by appointment only
  • Business deposits – clients will be required to use the night deposit service  
  • Personal deposit and withdrawal transactions under US $1,500 to be conducted using an ABM.

Customers can conduct the following transactions using one of our self-serving channels: 

ABM Services

(9 ABMs across Turks & Caicos)

Scotia OnLine &  Scotia Mobile App Services

Cash withdrawals up to USD $1,500

Transfer between accounts to others within Scotiabank – daily limit US $5,000 apply

Cash and cheque deposits

Bill payments

Credit card payments (account transfers)

Account inquiries

Loan payments (account transfers)

Account Statements

Account inquiry (balances and mini-statements)

Mobile Top-Up

Retail customers wishing to conduct wire transfers are encouraged to send their request to our centralized e-mail ( which will be monitored on a regular basis throughout the day. 

Scotiabank encourages all customers to take the necessary precautions to safeguard their health and wellbeing as we manage through this difficult time.